Bank Mandiri

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PT Bank Mandiri (Persero) Tbk.
IndustryFinancial services, banking
FoundedJakarta, Indonesia (2 October 1998)
FounderGovernment of Indonesia by merging several of its state-owned banks
HeadquartersJakarta, Indonesia
Key people
Darmawan Junaidi, President Director
Muhamad Chatib Basri, President Commissioner
RevenueIncrease Rp 61.247 trillion (2019)[1]
Increase Rp 36.441 trillion (2019)[2]
Increase Rp 27.5 trillion (2019)[1]
Total assetsIncrease Rp 1318.2 trillion (2019)[3]
Total equityIncrease Rp 209.034 trillion (2019)[3]
Number of employees
39,065 (2019)
SubsidiariesMandiri Sekuritas
AXA Mandiri
Bank Mandiri Taspen
Mandiri Tunas Finance
Asuransi Jiwa InHealth Indonesia

PT Bank Mandiri (Persero) Tbk or Bank Mandiri, headquartered in Jakarta,[4] is the largest bank in Indonesia in terms of assets, loans and deposits.[5] Total assets as of March 2021, were IDR 1.58 quadrillion (around US$ 110.56 billion) .As of March 2021, Bank Mandiri was the largest bank in Indonesia by total assets.

As of December 2020, the bank had 2,511 branches spread across three different time zones in Indonesia and 7 branches abroad, about 13,217 Automatic Teller Machines (ATMs), and five principal subsidiaries: Mandiri Sekuritas, Mandiri Tunas Finance, AXA Mandiri Financial Services, Bank Mandiri Taspen, and Mandiri AXA General Insurance.


Museum Mandiri, the former Dutch East Indian headquarters of the Netherlands Trading Society that was nationalised after the independence period.
The former logo of Bank Mandiri, used until January 2008.

Bank Mandiri is the result of the merger made by Indonesian government from four older government-owned banks that failed in 1998. Those four banks were Bank Bumi Daya (BBD), Bank Dagang Negara (BDN), Bank Expor Impor (Exim), and Bank Pembangunan Indonesia (Bapindo). During the amalgamation and reorganisation, the government reduced the number of branches by 194 and the number of personnel from 26,600 to 17,620.

  • 1951: Bank Industri Negara (BIN) was established to finance priority sectors, such as plantations, industry and mining.
  • 1959: The Indonesia government nationalised Nationale Handelsbank's operations in Indonesia and from them created Bank Umum Negara.
  • 1960: The Indonesia government nationalised the Indonesian operations of two more Dutch banks. It used Nederlandsche Handel-Maatschappij's operations to create Bank Ekspor Impor Indonesia. Escomptobank became Bank Dagang Negara. The government also established the state-owned Bank Pembangunan Indonesia (Bapindo) and merged BIN into it. Bapindo specialised in medium and long-term financing of manufacturing, tourism and transportation.
  • 1964: The Indonesia government nationalised Chartered Bank's operations in Indonesia and merged them into Bank Umum Negara. Chartered Bank, a British overseas bank, had first entered Indonesia in 1863 when it opened an agency in Batavia.
  • 1965: The Indonesia government brought Bank Umum Negara into the Bank Negara Indonesia group, renaming it Bank Negara Indonesia Unit IV (BNI IV). Similarly, Bank Ekspor Impor Indonesia became Bank Negara Indonesia Unit II (BNI II).
  • 1968: The Indonesian government again reorganised some banks. BNI IV became an independent bank with the name Bank Bumi Daya. The government split BNI II into two parts, with the BNI Unit II Export-Import Division becoming BankExim, which specialised in trade finance.
  • 1986: Bapindo expanded into general commercial banking.
  • 1999: The government merged Bank Bumi Daya, Bank Dagang Negara, Bank Ekspor Impor Indonesia and Bank Pembangunan Indonesia to create Bank Mandiri.[6]
  • 2004: The bank opened a branch in Dili (East Timor), and a representative office in Shanghai (China).

Board of directors[edit]

  • President Director : Darmawan Junaidi
  • Vice-President Director : Sulaiman Arif Arianto
  • Director Consumer & Retail Transaction : Hery Gunardi
  • Director Manajemen Risiko : Ahmad Siddik Badruddin
  • Director Teknologi Informasi : Rico Usthavia Frans
  • Director Corporate Banking : Alexandra Askandar
  • Director Treasury, International Banking, dan Special Asset Management : Darmawan Junaidi
  • Director Operation : Panji Irawan
  • Director Kepatuhan dan SDM : Agus Dwi Handaya
  • Director Retail Banking : Donsuwan Simatupang
  • Director Commercial Banking : Riduan
  • Director Keuangan dan Strategi : Silvano Winston Rumantir



Headquarter of Bank Mandiri in Jakarta

Consumer banking[edit]

  1. Mandiri Savings:
    • Mandiri Saving Account
    • Mandiri Business Saving
    • Mandiri Plan Saving
    • Mandiri Hajj Saving
    • Mandiri Foreign Currency Saving
  2. Mandiri current account
    • Mandiri Current Account
  3. Mandiri Deposit
    • Mandiri Deposit
    • Mandiri Foreign Currency Deposit
  4. Mandiri Debit
    • Mandiri Debit
  5. Mandiri Prepaid
    • GazCard
    • Indomaret Card
    • E-toll Card
  6. Mandiri credit card
  7. Mandiri consumer loan
    • Mandiri KPR
    • Mandiri KPR Multiguna
    • Mandiri personal loan
    • Mandiri Mitrakarya
    • Mandiri Tunas KPM
  8. Mandiri Priority Services
    • Mandiri Priority Services
    • Merchant Relations Program
  9. Investment Products
  10. Bancassurance
    • Mandiri Investasi Sejahtera
    • Mandiri Jiwa Sejahtera
    • Mandiri Rencana Sejahtera
  11. Retail Brokerage Service
    • Retail Brokerage
  12. Consumer Banking Treasury (CBT)




  • Mandiri Sekuritas, at Capital Market Awards 2011, PT Mandiri Sekuritas got 3 awards from 9 awards (Marketing Net, the Best Bond Emiten, and the Best Stock Exchange member)[9]
  • AXA Mandiri Financial Services
  • Bank Sinar Harapan Bali (BSHB) (now Bank Mandiri Taspen or Bank Mantap)
  • Mandiri Tunas Finance[10]
  • Mandiri Utama Finance
  • Mandiri AXA General Insurance
  • Asuransi Jiwa InHealth Indonesia (now Mandiri InHealth)


Based on mystery shopper method done by surveyor, in 2011 Bank Mandiri got average value 91.23 percent, a first time for a bank got more than 90 percent over 15 years survey. Bank Mandiri got Service Excellence Award for 4 times consecutives and got The Most Consistent Bank for 2 times.[11]


  • 1998–2005: Bank Terpercaya Pilihan Anda (The Trust and Preferred Bank)
  • 2003–2005: Satu Hati, Satu Negeri, Satu Bank (One Heart, One Country, One Bank)
  • 2005–2008: Melayani Dengan Hati, Menuju yang Terbaik (Serve With Heart, Towards the Best)
  • 2008–present: Terdepan, Terpercaya, Tumbuh Bersama Anda (Leading, Trust, Enabling Growth)
  • 2009–2010: Menembus Batas Keinginan
  • 2010–2012: Menjawab Setiap Keinginan
  • 2012–2018: Apapun Keinginan Anda, Mandiri Saja
  • 2018–present: Saatnya Mandiri

See also[edit]


  1. ^ a b Fundamental Keuangan Archived 28 June 2014 at the Wayback Machine, data diakses 06 Januari 2011.
  2. ^ "Pendapatan operasional". Archived from the original on 19 September 2017. Retrieved 16 January 2014.
  3. ^ a b "Annual Balance Sheet". Archived from the original on 5 February 2016. Retrieved 16 January 2014.
  4. ^ "Bank Mandiri Head Office Address." Bank Mandiri. Retrieved on 30 September 2012.
  5. ^ " Mandiri company profile". 25 March 2014. Archived from the original on 18 June 2014. Retrieved 25 March 2014.
  6. ^ "Archived copy". Archived from the original on 22 June 2017. Retrieved 26 December 2009.CS1 maint: archived copy as title (link)
  7. ^ a b c d e f
  8. ^ "Archived copy". Archived from the original on 27 December 2010. Retrieved 27 December 2009.CS1 maint: archived copy as title (link)
  9. ^ [1]
  10. ^ [2]
  11. ^

External links[edit]